Here are comments from our customers using DOX system.
We appreciate that test results become available quickly.
- Now we can judge the quality of raw materials before putting them into processing.
- As we can get test results promptly, pre-shipment reviews are easier.
- Since test results are available the same day, we can take measures against any troubles on that day.
- It is very useful that we detect unsafe ingredients more quickly.
- Process control and management of shipping inspection are smoother.
- Inspection time has been reduced compared to the conventional method.
- Outsourcing of testing used to take us quite a long time to get the results, but now DOX gives us the result on the following day.
Operation is simple & easy
As DOX is easy to operate, we started to conduct tests daily.
- Because there is no need to hire specialists in testing, we can economize on the personnel cost.
- It's so easy that we can leave it once we set the cartridge.
- Our cooks and nutritionists used to check the ingredients with their intuition and courage. Now we can do it in a scientific manner using DOX.
- We found the petri dish test difficult for us to use. DOX was just the thing.
- As our test is self-imposed, DOX, instead of the agar method, was enough for us.
- Since we deal with many samples, DOX's easy operation and simple process is very helpful to us.
- It provides a convenient way to analyze the trend of the viable count.
- Because testing is started once each sample is set, a small number of inspectors can deal with many samples.
Cost is low
- We could save our running costs because all we needed was the cell cartridges and culture mediums after the adoption of DOX.
- In-house staff, instead of external specialists, could take charge of the testing, and it lowered our personnel costs.
- External examination was costing us a huge amount of money. DOX has reduced the cost significantly.
Reliable hygienic management is appealing to the customers
- We informed our customers that we perform proper hygiene control using DOX. This has led us to a new business deal.
- The fact we use state-of-the-art equipment was very appealing to the customers.
- We could close a big business deal by being evaluated favorably by the customer due to the fact that we had strengthened our hygiene management by using DOX.
- Our efforts for high quality using DOX is good PR.
- It has improved the hygienic awareness of the workers.
- As we deal with many samples, petri dishes of the agar method were occupying too much space. DOX doesn't require any additional space because only the main unit needs to be placed.
- We use it for our quality design too.